Banking & microfinance
Visitor
What documents do I need to open a business account?
Assistant
The assistant reads your account-opening notice and answers with the exact paragraph — the one that settles a dispute.
New AI assistant on your documents
The assistant that answers from your own documents
Upload your guides, contracts and FAQs. Your assistant answers customers around the clock, relies on your documents only, and stays silent when it doesn’t know.
No credit card · live within an hour
Video YouTube built into answers
Your YouTube videos, suggested at the right moment
Describe your videos: when a question matches a description, the assistant embeds the video right in its answer.
No credit card · live within an hour
Free Discovery plan included
An assistant in your colours, live within an hour
One tag to paste on your site, your logo, your colours. Start for free and upgrade whenever you like.
No credit card · live within an hourGuarantee
Grounded in your documents
The assistant only answers from your documents. The passage behind each answer remains available in your console.
Learn moreGuarantee
Silent rather than inventing
Below a measured relevance threshold, no answer is generated: your fallback message is shown instead.
Learn moreGuarantee
Your data stays yours
Four successive isolation barriers keep your data apart from other customers' data.
Learn moreWhat sets it apart
An assistant you can let talk to customers.
Most assistants can produce a plausible answer. The hard part is guaranteeing it is true — and that is where your customers' trust is won or lost.
Grounded in your documents
The assistant only answers from your documents, and suggests the right YouTube video when there is one. The passage it used remains available in your console.
It stays silent when it doesn't know
Below a measured relevance threshold no model is called at all: the assistant returns your fallback message instead of an invention.
On your site in five minutes
One snippet to paste, and the widget takes on your colours. Also available through the API for your own channels.
Your data stays yours
Four successive isolation barriers separate tenants, right down to the database row.
Why Sutura Chat
An assistant that refuses to invent.
A chatbot that answers wrongly costs more than no chatbot at all: someone then has to win the customer back. The whole product is built around that risk.
What your assistant does
Every answer is written from the most relevant passages of your documents. When a video matches the question, it is offered in the answer; when nothing matches, the assistant says so.
- Answers from your documents
- Suggests the right YouTube video
- Stays silent rather than inventing
- Takes your colours and logo
- Flags unanswered questions
- Isolates your data from other customers
Your assistant Online · answers in secondsHealthcareType your question…
Demo · simulated conversationThe path of an answer
From your documents to the answer, in seconds
PDFs, web pages, Q&A, YouTube videos: everything is indexed, then the assistant writes from the useful passages only.
Drag the blocks to explore the diagram.
4data isolation barriers
5ways to feed the knowledge base
24/7assistant availability
2languages: French and English
Getting started
Learn moreFour steps, one hour.
Step 01
Upload
Drag in your PDFs, Word files, spreadsheets. Or give us your website address and we will crawl it for you.
Step 02
Configure
Set the tone, the welcome message, the fallback message, and the topics the assistant must refuse to discuss.
Step 03
Publish
Paste one snippet into your site. The widget takes on your colours and logo, with no technical work.
Step 04
Monitor
Read the unanswered questions: that is the exact list of documents missing from your corpus.
Use cases
The questions your teams field every day.
These are not customer references: they are questions the assistant can handle, provided the answer is in your documents.
Insurance
Visitor
Does my policy cover water damage in a rented flat?
Assistant
It answers from the policy wording you uploaded, and stays silent rather than interpreting a clause absent from the corpus.
Public administration
Visitor
Where does my application stand and what is missing?
Assistant
Official procedures and deadlines are indexed once; the assistant takes repetitive questions off the front desk.
Retail & distribution
Visitor
Do you deliver to Kankan, and how long does it take?
Assistant
Coverage, lead times and fees come from your own price list — update it by re-uploading the file.
Telecoms
Visitor
How do I switch on roaming without changing my plan?
Assistant
Technical manuals become readable in plain language, without the customer hunting for the right page.
Healthcare
Visitor
What are the radiology department's opening hours?
Assistant
Practical information, day and night. Medical questions belong to the topics you forbid.
Our expertise
More than software: a team that stays with you.
Digital transformation
We turn paper procedures into digital journeys your teams actually adopt.
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Web & mobile development
Custom applications designed for slow connections and mobile-first use.
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Strategy consulting
We frame the problem before writing a single line of code — that is where projects are won.
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Technical services
Infrastructure, hosting and monitoring: your platform stays up without you thinking about it.
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Training
We train your teams on the tool and its upkeep, so delivery is followed by independence.
Learn morePricing
Priced on real usage, not on promises.
Every plan includes hybrid search, answers grounded in your documents and the relevance threshold. What changes is the volume.
Discovery
To test the product on your real documents.
Free
- 100 messages per month
- 1 assistant
- 10 indexed documents
- 1 user
- History kept for 7 days
- Widget shows “Powered by Sutura Chat”
Essential
For a first customer-facing rollout.
$25/per month
- 1,500 messages per month
- 1 assistant
- 100 indexed documents
- 2 users
- History kept for 90 days
- Widget shows “Powered by Sutura Chat”
Recommended
Professional
For a support desk running every day.
$75/per month
- 6,000 messages per month
- 3 assistants
- 500 indexed documents
- 5 users
- History kept for 365 days
- Widget without our branding
- Webhooks and conversation export
Business
For several brands, several teams, sustained volume.
$250/per month
- 25,000 messages per month
- 10 assistants
- 3,000 indexed documents
- 20 users
- History kept for 730 days
- Widget without our branding
- Webhooks and conversation export
- Bring your own model keys (BYOK)
Enterprise
Negotiated volumes, dedicated hosting, a contractual uptime commitment and tailored support.